Secrets of the East

Privacy Policy

Secrets of the East Privacy Policy

Welcome to the Secrets of the East Privacy Policy. This document outlines how Secrets of the East manages, collects, uses, processes, and discloses your Personal Data, in compliance with the privacy principles set out in applicable privacy laws and regulations. Protecting your privacy and complying with the law is a top priority for Secrets of the East. We are committed to properly managing, protecting, and processing your Personal Data in accordance with this Privacy Policy, which applies to all Personal Data we collect through our platforms or other channels.

Introduction:

At Secrets of the East, safeguarding your privacy and ensuring compliance with Applicable Laws are core principles. This Privacy Policy informs you about how we collect, use, process, and disclose your Personal Data. Please read and review this Privacy Policy, which will provide you with insights into our data practices. This Privacy Policy should be read alongside our Terms and Conditions, forming an integral part of our agreement with you. Any consents previously provided to Secrets of the East regarding your Personal Data remain valid unless explicitly revoked.

Contents:

  1. Introduction
  2. What Personal Data Do We Collect?
  3. How Do We Collect Your Personal Data?
  4. How Will Your Personal Data Be Used?
  5. Who Will Your Personal Data Be Shared With?
  6. How Can I Access or Correct My Personal Data?
  7. Request to Withdraw Consent
  8. Administration and Management of Personal Data
  9. Cookies and Tracking Technologies
  10. Contacting Us
  11. Governing Law
  12. Updates on Data Protection Policy

What Personal Data Do We Collect?

During our interactions with you, we may collect various types of Personal Data, including but not limited to your name, contact details, delivery addresses, email address, browsing behaviour, and any other information you provide to us voluntarily. Additionally, we may collect network and device data, such as IP address and device identifiers, through cookies or other tracking technologies.

How Do We Collect Your Personal Data?

We collect Personal Data from you when you interact with our platforms, including when you register an account, make purchases, browse our products or services, and communicate with our customer service team. We may also obtain Personal Data from third-party sources and platforms to enhance our understanding of your preferences and needs.

How Will Your Personal Data Be Used?

Your Personal Data is used for various purposes, including order processing, customer service, marketing communications, and analytics. We may also use your data for administrative, operational, and legal purposes, as required by Applicable Laws.

Who Will Your Personal Data Be Shared With?

We may share your Personal Data with our employees, service providers, business partners, and other relevant parties to fulfill the purposes outlined in this Privacy Policy. We take measures to minimize disclosure and ensure compliance with applicable laws.

How Can I Access or Correct My Personal Data?

You can access and correct certain Personal Data through your user account on Secrets of the East’s platforms. For other requests, you can contact our customer service team for assistance.

Request to Withdraw Consent:

You have the right to withdraw consent for marketing communications. You can manage your preferences through your account settings or by contacting our customer service team.

Administration and Management of Personal Data:

You are responsible for ensuring the accuracy and completeness of your Personal Data. Secrets of the East implements security measures to protect your data but cannot guarantee complete security.

Cookies and Tracking Technologies:

Secrets of the East uses cookies and tracking technologies for various purposes, including analytics and personalization. You can manage cookie settings through your browser preferences.

Contacting Us:

For privacy-related queries, requests, or complaints, please contact our customer service team via email or post. We aim to address your concerns promptly and fairly.

Governing Law:

This Privacy Policy and your use of Secrets of the East’s services are governed by the laws of Australia.

Updates on Data Protection Policy:

Secrets of the East may update this Privacy Policy to reflect industry trends or changes in legal requirements. By continuing to use our services, you agree to the latest version of the Privacy Policy.

Thank you for taking the time to review Secrets of the East’s Privacy Policy. If you have any questions or concerns, please don’t hesitate to contact us.

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